AA lost my baggage in Miami by not obtaining it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to examine status. It took 3 days to receive my luggage And that i needed to travel to Panama City Aprt to get my luggage just after Tallahassee Aprt bought it and despatched it to Atlanta then to Computer system by Delta.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was thoroughly unsuitable for your seven hr journey. The seats spec/recline/legroom have been what I'd expect on a vacation charter or commuter flight of one hour. Also, the looking at light did not operate and aside from the film there was no channel open up for audio.
I am emailing this comment to you personally in order that AA may possibly much better have the capacity to inspire staff members to generally be more courteous when matters go Incorrect.Purchaser service can make this kind of variance for people utilizing your service.
On seven/19/2013 I flew by way of American airlines from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Really worth airport. I had the worst knowledge I have at any time had with the American Airlines representatives there and when I termed buyer service they had been no assist either. Initial, one particular of one's representatives sent us to the incorrect gate; I needed to ask a consultant the place our flight might be departing from for the reason that a gate selection was not on my boarding move. We went into the gate instructed and were despatched to the incorrect gate, because we have been at the wrong gate we did not hear our departing flight information and facts causing us to pass up our flight. We went to your counter asking for a status of our flight simply because we had read almost nothing, a person AA attendant within the station was not willing to seem anything at all up mainly because she was typing or doing something else. I discussed to her that it had been essential due to the fact we could pass up our flight. She didn’t care. Regardless that there was a protracted line of men and women ready to talk to the only real AA rep out there. I waited in line for so long as I could, I then observed an AA representative walking by and I finished her for aid, she mentioned there was practically nothing she could do and sent us to a different AA desk. We went to that desk and we ended up instructed our plane was ideal there outside the house on the brink of just take off Which they might not let us within the plane because should they called the AA Reps to the plane and inquire private flight booking Denver them to await us it would make everybody outrageous?
never ever ever received this kind of very poor service in addition to a company that basically doesn’t treatment about there paying out buyers
The final two periods I have flown on American Airlines from BWI to MIA my precheck clearance hasn't demonstrated on my ticket. After i have spoken to customer service I am dismissed with “It is see this website just a glitch”.
Stranded in San Diego, CA. Tried to simply call shopper relations variety, but web page lists the exact same amount as cargo range. Is this to avoid cellular phone phone calls. Waited more than two hours for the return connect with from reservations.
I am stuck in LA, because my AA FLIGHT 1927 on February third was cancelled! I am very dissatisfied!!! I wasn't provided a definitive response as to why my flight was cancelled.
Had wonderful customer service sine 1/seventeen. Been pulled off the FRA flight and stayed for two days in Philly. Nowadays one/19 I will resume my flight to FRA with approximately par documentation. To my shock the ticket agent within the sign in counter have been Totally rude, not handy and predicted me to seek out my baggage which was checked in to the 17th Which I used to be unable to retrieve when I was pulled off the flight on Sunday.
My spouse and i had a flight leaving Richmond Virginia by using a closing vacation spot of Seattle Washington. We've been accustomed to flying and had flown other airlines earlier that week about to and from multiple Locations. We had all our info and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt ask if those people who are flying are navy personnel so we started out above and waited in line to speak to a agent within the counter. As soon as we have been up at the counter we informed a Woman at the rear of the counter that my spouse is during the navy and we experienced two bags to check in. Thats after we had been informed that our bags where by around fat and It could be 250$ added. We asked for for the Girl to indicate us where by the package deal pricing is created. She was unable to offer that details and went on to inform us we could appear it up ourselves. My partner that's enlisted in the U.S. Coast Guard has never experienced to pay for added or any amount of money for baggage, on orders or personal. My spouse gave her the 250$ and that's once the consultant we were being speaking with shortly turned very rude and threatened to cancel Visit Website our complete flight.
We bore the many higher prices with none economical help from anyone just for making flying affordable to everyone. We hardly ever intended for this to occur. We tried out our best to avoid it. And we are harm in regards to the way the specific situation has turned out.
I are already on the mobile phone for 3 several hours attempting to take care of a difficulty the place my bag was split open up and my belongings lacking.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where I set my bag inside the overhead. It absolutely was an uncomfortable second for me and I frankly did under no circumstances take pleasure in this flight attendant’s particularly loud and arrogant Mindset.
So bottom line…..Except you come back to me with some kind of consideration, you’ll hardly ever see me all over again.